Online Help
Use this page to manage your Local Group account.
Call CCBill toll-free 24 hours a day at 1-888-906-0666
if you have problems registering for the Local Group


Support Links

If you want to look up your account information

If you forgot your username or password

If you want to cancel your subscription

If you want to write to the Local Group

You can email the Local Group at


You can go to the Local Group home page at


www.localgroup.net

 

Trouble Shooting Tips

If the password prompt rejects your username or password, remember:

  1. The password prompt is case sensitive so input your data exactly as you registered. For example, if your username is Lisa, you need to use capital letters and lowercase letters exactly like that, otherwise the password prompt will reject your entry. If you forgot how your data looks, you can look it up using the appropriate link above.
  2. Your subscription may have expired. The automated billing system will automatically cancel your account at the end of your subscription. If you are not sure when your account will end, you can look it up using the appropriate link above.

If you have trouble accessing the Local Group website, remember:

  1. Occasionally the Local Group’s web hosting company works on its servers, which can cause a temporary interference with your attempt to access this site. If you try to access the Local Group website but cannot connect to it, try again a little later. This problem will be corrected when the Local Group has its own dedicated server.
  2. Sometimes when the Internet is extremely busy, you might have difficulty getting through to www.localgroup.net. For example, when Ken Starr released his Starr Report on the web, millions of people tried accessing it immediately, which slowed down the response time of other sites. This problem will be alleviated as Internet bandwidth increases over time.

If you have any other problems, questions, or feedback about your Private Site account, write to the Local Group here.